Learn from your customers
We’ve created a feedback platform centered around 10-second customer feedback surveys customers complete while they’re visiting your store. Each question is based on years of market research experience and is designed to help pinpoint what your customers love about your business, and where there's room for improvement.
Apply what you learn
We’ll work together to interpret your customer feedback survey results and recommend concrete action plans, empowering you to make informed, data-driven decisions to get you to your business goals – whether it’s to attract more customers or to increase loyalty of your existing ones.
Centralize customer feedback
Collect, aggregate, and store customer feedback so that you can track your progress over time. A central location also means that employees leaving don't take customer insights with them and new employees don't have to start learning about your customers from scratch.
Here's how it works
Choose a business goal
Set up your campaign in less than 5 minutes, and then let us do the hard work
Pick an incentive
We'll create a 10-second on line customer feedback survey designed to help you achieve your business goal, and set you up with the marketing material you need to start getting feedback from your customers right away.
Start gathering data
Your customers scan a unique 2D code (or enter a short-URL) into their mobile browsers directing them to your business's survey while they're still inside your establishment.
Review your results
Track the results instantly as they come in via graphs while your campaign is underway.
Get the full picture
Review a complete report outlining the results of your campaigns, as well as their significance.
Take action
Get customized, concrete, and actionable recommendations tailored to your individual business and goals for each campaign you complete.Results, guaranteed
Beyond the data, you get access to experienced, professional analysts. Each question we ask and each recommendation we make is based on real research and case-studies. Once your campaign closes, it's time for us to get started. We’re here to to work with you every step of the way to make sure you reach your goal. If you're not happy with how Upswing has helped your business, we'll refund your subscription costs - no questions asked.
Step into the light and start getting feedback today.
Get StartedCreate your first campaign in less than five minutes and start getting insights with the next set of customers that walks in your door. Are you ready to supercharge your business?
Need more info? Check out our FAQs, or contact us.