We’ve created a feedback platform centered around 10-second customer feedback surveys customers complete while they’re visiting your store. Each question is based on years of market research experience and is designed to help pinpoint what your customers love about your business, and where there's room for improvement.
We’ll work together to interpret your customer feedback survey results and recommend concrete action plans, empowering you to make informed, data-driven decisions to get you to your business goals – whether it’s to attract more customers or to increase loyalty of your existing ones.
Collect, aggregate, and store customer feedback so that you can track your progress over time. A central location also means that employees leaving don't take customer insights with them and new employees don't have to start learning about your customers from scratch.
Beyond the data, you get access to experienced, professional analysts. Each question we ask and each recommendation we make is based on real research and case-studies. Once your campaign closes, it's time for us to get started. We’re here to to work with you every step of the way to make sure you reach your goal. If you're not happy with how Upswing has helped your business, we'll refund your subscription costs - no questions asked.
Create your first campaign in less than five minutes and start getting insights with the next set of customers that walks in your door. Are you ready to supercharge your business?